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about mustard made

It started with a long walk and two sisters living on the opposite side of the world. The idea was sparked by the question: What is it that you love that is uniquely you? Becca thought about her home and studio. She had a random selection of metal lockers. One flaky old one found on the side of the road, a few from antique stores and some new. She's always had a thing for lockers.

From that day in 2017 the work began to bring our colourful lockers to the world. We’ve grown so quickly and now have retail customers purchasing from our online stores worldwide. The count so far this year has been sales to 36 countries! We are also stocked by over 150 retailers in Australia, New Zealand, the UK, Europe and the US – including Urban Outfitters, Oliver Bonas and Libertys London. In August 2021 we launched to retail customers in the US, with our wholesale operation to follow very soon. It’s an exciting time as there is lots more growth on the horizon. 

Mustard in numbers:

  • 2 offices, one based in Newcastle, Australia and the other in London, UK.
  • 30 wonderful people make up Team Mustard in our Wholesale, Trade, Logistics, Merchandising, Customer Service, Creative, Marketing and Finance teams.
  • 4 warehouses across the globe that service our core regions of Australia + New Zealand, United Kingdom, Europe and US + Canada. 
  • £140, 000+ donated to our charity partner, Beam. Beam bridges the gap between homelessness and a sustainable income for people who need some support.

Most importantly, Mustard is a business that really cares about our people. We support each other to make sure we all enjoy what we do and collaborate so everyone knows they have a team to support them.

Our vision is for Mustard to be a place where people of all cultures, ethnicity, abilities and sexual orientation feel welcome to work. We believe it's possible to really love your job and to show up to work as the whole, magnificent person you are!

We have lovely offices in London, UK and Newcastle, Australia.

We always love to hear from individuals who are looking to work with us and share the locker love! Please email your CV and cover letter to jointheteam@mustardmade.com

Current opportunities

Newcastle, Australia


The Role

Mustard is looking for a proactive and skilled Ecommerce Coordinator / Shopify Developer to join our dynamic team. This hybrid role combines technical expertise with operational know-how, playing a key part in managing and enhancing our Shopify stores (both DTC and B2B). You’ll use your development skills and data insights to optimise the customer journey, improve site performance, and work closely with the Conversion Rate Optimisation Specialist to drive growth and conversion.

As a vital link between development, marketing, merchandising, and analytics, you’ll ensure our ecommerce platforms are reliable, user-friendly, and aligned with our brand values.

What’s in it for you?

💡 The chance to be part of a team in a company that’s scaling fast
🌍 Work on exciting projects that directly impact customers around the world
🤝 Collaborate with passionate teams who love what they do do
🚀 We’re a start up, be part of a journey where your ideas can shape the future

What you’ll be doing

Shopify Development + Technical Support

  • Maintain, develop, and customise Shopify storefronts using Liquid, HTML, CSS, and JavaScript across our four websites
  • Implement, troubleshoot, and optimise third-party apps, integrations, and custom code features
  • Provide technical support for campaign tracking, pixel/tag implementations, and integrations (e.g., Klaviyo, Paid ads platforms)
  • Ensure sites are mobile responsive, cross-browser compatible, and SEO best practices
  • Manage platform updates and contribute to technical roadmaps with local and global teams
  • Liaise with our development agency and ecommerce team to implement fixes, enhancements, and conduct QA

    Site Operations + Content Management

  • Oversee daily site operations including product uploads, content updates, and visual merchandising
  • Regularly audit site functionality to ensure smooth customer journeys and fast performance
  • Coordinate promotions, seasonal content, and marketing campaigns in line with ecommerce priorities, ensuring timely, error-free execution
  • Maintain product catalogue accuracy and ensure site content reflects brand tone, style, and commercial goals
  • Stay current with best practices and emerging tools for campaign execution, proactively suggesting and testing new approaches to ensure seamless and timely delivery of promotions and marketing content

    Data Analysis + Optimisation

  • Monitor site performance metrics (traffic, sales, conversion, user behaviour) and identify optimisation opportunities
  • Create regular reports and dashboards for the Ecommerce and Marketing teams
  • Support CRO initiatives by implementing changes from A/B testing and collaborating closely with the CRO Specialist
  • Translate operational data insights into actionable improvements under guidance from the Head of Ecommerce

    Cross-Functional Collaboration

  • Partner with Marketing, Customer Service, Product, and Design teams to deliver a seamless customer journey
  • Work collaboratively with the wider team in both Australia and UK

    Hello, is it you we’re looking for?

  • 2+ years experience in Shopify development
  • Experience in ecommerce and digital marketing
  • Strong proficiency in Shopify, including Liquid theme development and customisation
  • Skilled in front-end technologies: HTML, CSS, JavaScript
  • Experience with Google Analytics, Klaviyo, Facebook Ads Manager, or similar marketing platforms
  • Comfortable working with data: interpreting analytics, identifying insights, and making recommendations
  • You get a kick out of problem solving
  • Highly organised, detail-oriented, and able to manage multiple projects and deadlines in a fast-paced environment
  • Collaborative mindset with excellent communication skills
  • Passionate about delivering exceptional customer experiences and continuous improvement

    How do we measure success?

  • Shopify sites maintain excellent uptime, speed, and technical stability
  • Measurable improvement in site conversion rates and reduction in bounce rates
  • Accuracy and timeliness in product content, promotions, and campaign execution
  • Data-driven contributions that lead to successful CRO tests and UX enhancements
  • Strong, positive collaboration across cross-functional teams, especially with product, marketing and merchandising teams

    The important stuff


    💰Salary negotiable DOE

    HOME 🏡
    FHybrid working
    Core hours between 11am-3pm
    Paid personal leave allowance
    Generous 50% employee discount
    You will probably end up with a home full of Lockers!

    WORK 💛
    Sunday Times Best Places to Work 2025
    #68 The Times fastest growing companies in the UK 2023
    #3 in The Times Best Companies To Watch Out For 2022
    Immediate start to the right candidate
    Colourful office space in Camden, London
    All of the equipment you could possibly need
    Personal development opportunities
    Wellness benefits

    PLAY 👯
    20 days holiday per year (plus public holidays)
    An extra day for your birthday!
    Regular team lunches and socials
    Treats on your birthday
    You’ll get to work with an awesome team (If we do say so ourselves!)

    If you like the sound of the role, we’d love to hear from you. Send an email to Victoria on jointheteam@mustardmade.com with your CV and a little bit about you.

    Want some bonus points? Let us know your favourite locker and why. We highly encourage people of all cultures, ethnicity, abilities and sexual orientation to apply.

    If you don’t meet all of the criteria, we still highly encourage you to apply and tell us why you think you’re the right person for the job.

    • London, UK

    No positions at the moment, check back soon!

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