shipping + returns
We are sure you will love the Mustard goodies you’ve brought into your life, but if for some reason you’re not completely happy we accept returns and exchanges within 30 days of purchase.
Conditions of Return:
All products must be unused, unassembled and in the original packaging to be eligible for return or exchange. Flatpack furniture is a wonderful thing (we love it!) but if the product has been fully or partially assembled we, unfortunately, are not able to accept the return of your locker.
Smaller items, such as Hangers, Baskets or any extras, can be returned or exchanged within 30 days of purchase so long as they are unused and in the original packaging.
You will be responsible for return postage costs or exchange postage costs. We will arrange the collection and shipping for you and once your return is received and inspected, your refund (less any shipping costs) will be automatically applied to your original method of payment, within 3 working days.
For any questions or to request a return, please email email@example.com and one of our lovely team members will guide you through the process.
Please note: only full priced items may be refunded, sale items cannot be refunded.
Our returns policy is applicable to products purchased from uk.mustardmade.com only.
If you purchased from a stockist, please contact them directly.
damage or defects
Our aim will be to replace the part (rather than the whole product) where possible, to limit waste and to make you happy!
We are always happy to hear from you! Feel free to get in touch at firstname.lastname@example.org