Here is a guide to receiving your Mustard goodies across Europe.
- VAT (around 20% depending on your country)
- Advance payment fee (this is a Customs processing fee, the average cost is around 15-20€). This invoice must be paid by you to have your goods released from customs for delivery.
IMPORTANT - If you are asked to pay significantly more than the amount above, or you see a 'duty charge' on your invoice, please contact the courier as there may be a mistake with their calculation. If there is a problem, we are always here to help support you. We can guide you through the process to ensure you pay the correct amount to the courier.
A few more things
We really want to make sure your orders arrive safely so PLEASE double check your delivery address, phone number and email to make sure it all goes smoothly. Mustard Made will not be liable for any additional taxes, charges, storage fees or shipping costs you may be required to pay. Shipping times are likely to vary and customs can cause additional delays. Thanks for your understanding while we work with the changing situation.